PatientTouch® platform to be demoed at the Health Information Management and Systems Society (HIMSS) 2019 Conference, Orlando, FL

February 12, 2019 07:00 AM Eastern Standard Time

SAN DIEGO–(BUSINESS WIRE)–PatientSafe Solutions (PatientSafe), a clinical communication and collaboration (CC&C) solution innovator for the healthcare enterprise, today announced enhancements to the PatientTouch platform including integrated Rounding and Patient Handoff as well as increased privacy and flexibility forphysicians. PatientSafe provides healthcare systems with a unified clinical communication and workflow solution for the entire extended care team to improve care efficiency, security, patient safety and satisfaction. PatientTouch will be demoed at the 19th annual Healthcare Information and Management Systems Society (HIMSS) conference in the PatientSafe, Cisco, Connection and Jamf booths.

See PatientSafe in booth #1041 at HIMSS19. See integrated Rounding, Patient Handoff and enhanced physician capabilities all in the PatientTouch app – one app, one device for the entire extended care team.

Tweet this

Ensuring Physician Privacy, Access to On-call Teams, Patients, and their Families

PatientTouch provides physicians with real-time access to their personal on-call schedule as well as to all other physicians currently on-call. It also protects physician privacy with outgoing and incoming number masking, and by hiding personal phone numbers in the healthcare enterprise directory. The app enables physicians to communicate with those not on PatientTouch — providers at other health systems, patients, and their families — seamlessly from within the application via secure SMS paging or voice calls that display the physician’s office number, not their personal cell number.

Improving Patient Satisfaction, Reducing Falls and Staff Turnover with Rounding

Reducing falls, staff turnover and improving patient satisfaction scores reduces cost, length of stay, and increases reimbursements. With PatientTouch Rounding, health systems can proactively address the needs of their patients and staff while improving the quality of care with PatientTouch Nurse, Leader and Executive Rounding. PatientTouch is the only iPhone-compatible rounding tool that offers Positive Patient Identification (PPID) barcode scanning from the iPhone’s native camera, one-touch access to patient context, rounding questionnaires, and checklist workflows tightly integrated with care team communication — all in a single app. Real-time dashboards and analytics enable hospital leaders and front-line clinicians to zero-in on and instantly communicate patient-specific needs with real-time quality and service recovery solutions.

Improving Patient Safety and Continuity of Care with Patient Handoff

Accurate and timely communication of patient information at shift change is critical for safe, quality care. PatientTouch Handoff ensures transitions of care occur consistently via a customizable mobile check-list, iPhone access to patient context from the EMR, and soft scan PPID of the patient and receiving nurse. With PatientTouch, clinicians can quickly assess patient status with one-touch access to patient meds, labs, vitals, and other clinical data. Integrated notifications streamline communication of incoming patients and iPhone PPID scanning ensures clinician responsibility transfer occurs at receipt of patient (e.g. transfer from OR to Med/Surg floor). Detailed reports and analytics enable hospitals to measure and manage the quality, outcomes, and compliance of patient handoffs and other transitions to enhance patient care and safety.

Superior Voice Quality, Reliability and Device Manageability

As a Cisco Preferred Solutions Partner, PatientSafe delivers a more streamlined implementation process, no downtime for upgrades and maintenance, and lower IT costs by eliminating the need for additional servers. The PatientTouch platform fully integrates with Cisco’s CUCM system to optimize mobility and HIPAA-compliant communication throughout the healthcare enterprise. PatientTouch is also Cisco Fastlane enabled, delivering superior voice quality and enabling prioritization of mission-critical communications in iOS over Cisco Wi-Fi networks. See PatientTouch in Cisco’s Healthcare Anywhere experience in booth #848.

Together with Jamf, the standard in Apple device management, PatientSafe proactively manages the entire lifecycle of a health system’s Apple devices and applications. MDM solutions are critical for IT teams seeking to rapidly deploy applications, remotely configure settings, and centrally manage security and inventory control. Experience PatientTouch in Jamf booth #7261.

Find PatientSafe at HIMSS 2019

“This is an exciting time for PatientSafe,” said Luo. “We’re looking forward to the stimulating industry conversations that always take place at HIMSS, and to showcasing our new physician, rounding and shift handoff functionality. PSS continually works to simplify the care delivery experience, making it the only clinical communication and collaboration solution a healthcare enterprise needs.”

PatientSafe will be in booth #1041 demonstrating the expanded PatientTouch platform and providing free clinical communication assessments tailored to your health system. You can also see PatientTouch in Cisco booth #858Jamf booth #7261 and Connection booth #3645.

About PatientSafe Solutions

Based in San Diego, Calif., PatientSafe Solutions is leading the way in clinical communication and collaboration solutions for healthcare. PatientSafe delivers measurable safety and quality improvements through a mobile platform that extends an organization’s EHR, clinical, and communication infrastructure and fits seamlessly into care team workflows. The company’s context-driven PatientTouch® platform unifies communication with workflow by consolidating text, talk, alerts, EMR data, clinical workflows and customizable care interventions, all in one mobile app, on one device. For more than a decade, PatientTouch has helped clinicians both in and outside the hospital streamline care delivery, increase quality, and lower costs. Visit PatientSafe Solutions at and connect with us on Twitter and LinkedIn.


Kim Tucker