Health IT expert to lead client development, implementation and customer success teams

Tim Needham, Chief Commercial Officer (Photo: Business Wire)     Tim Needham, Chief Commercial Officer (Photo: Business Wire)

SAN DIEGO–(BUSINESS WIRE)–PatientSafe Solutions, an innovation leader in mobile Clinical Communication & Collaborations (CC&C) solutions, announced today that Tim Needham has joined the company as Chief Commercial Officer (CCO). As CCO, Needham is responsible for successfully executing and integrating sales, client development, implementation services, and customer success functions within PatientSafe. Needham, an expert in health system partnerships and complex clinical communication platform deployment, will help PatientSafe deliver an exceptional client experience while continuing its rapid growth as a differentiated CC&C platform provider with unmatched capabilities in clinical workflow, directory services, and EMR integration.

“Tim is truly one of the pioneers and trusted advisors in the Clinical Communication & Collaboration space”

Tweet this

“Tim is truly one of the pioneers and trusted advisors in the Clinical Communication & Collaboration space,” said Si Luo, CEO, PatientSafe. “Tim’s entire journey in healthcare reflects the major evolutionary milestones in our industry’s mobile maturity and its impact on the productivity, quality, and overall experience of care. His wealth of insight in the CC&C space, ability to build high-performing teams, and fundamental understanding of what it takes for large-scale health systems to truly succeed with their mobility investments makes him the perfect commercial leader to deliver on the next phase of growth for PatientSafe Solutions. Tim and I are deeply aligned in our relentless pursuit to be the most loved, relied upon, and impactful solution provider in the rapidly evolving CC&C space as customers recover from the lessons learned through their early investments in this nascent category.”

Previously, Needham served as the Executive Director of the Connected Care Healthcare Consulting practice at Burwood Group. He comes to PatientSafe with significant experience working with the country’s leading health systems to select, deploy, and optimize Clinical Communication technologies throughout the category’s evolution. He will bring to PatientSafe unique insights about the key success factors required for clinical communication investments to be sustainably delivered at-scale. He has helped healthcare organizations transform the way they deliver care through complex engagements where mobile technologies, clinical productivity, and quality improvement goals align to drive measurable results.

“After observing and contributing to the Clinical Communication & Collaboration segment’s evolution over the past seven years, I’m thrilled to be joining a company that has a genuine focus on customer success, clinical workflow impact, and user experience,” said Needham. “I’m inspired by PatientSafe’s vision of making the experience of care simple and effective by delivering high-impact technologies that clinicians love to use. The recent significant increase in the company’s customer wins demonstrates the market’s need for a vendor partner with PatientSafe’s character, culture, and technology. I look forward to working closely with the team to deliver on heightened standards across our go-to-market and customer experience organizations.”

Before joining Burwood Group, Needham had over 20 years’ experience building high performance go-to-market and professional services organizations in a variety of healthcare technology companies, including first generation clinical mobility solution providers Rubbermaid Healthcare and Ergotron.

About PatientSafe:

PatientSafe Solutions obsesses over helping care teams communicate and work together reliably and efficiently. PatientSafe delivers measurable safety and quality improvements through a mobile platform that extends an organization’s Electronic Health Record, clinical, and communication infrastructure and fits seamlessly into care team workflows. The company’s context-driven PatientTouch® platform unifies communication with workflow by consolidating text, talk, alerts, EMR data, clinical workflows, and customizable care interventions, all in one mobile app, on one device. For more than a decade, PatientTouch has helped clinicians both inside and outside of the hospital streamline care delivery, increase quality, and lower costs. PatientSafe is headquartered in San Diego, California. Visit PatientSafe Solutions ( and connect with us on Twitter (@patientsafesoln) and LinkedIn (


PatientSafe Solutions
Kim Tucker